База знаний

Scanning Problem - Cannot Scan Over The Network [ Dell™ 2135cn Printer ]



  1. Print a system settings report and check the IP Address.


    Using the Operator Panel on the printer:
    1. With the printer turned on, press the Down arrow button until you highlight SETUP, then press the Select button.
    2. Press the Down arrow button to scroll to Reports, then press the Select button.
    3. System Settings should be the first report option indicated. If so, then just press the Select button. If not, then press the Right or Left arrow button until System Settings is indicated, then press the Select button to print the System Settings report.
    4. Under the heading Wired Network, find the line IP Address to verify or obtain the assigned IP address.

      Using the Tool Box:

      1. Open the Tool Box and go to the Printer Settings Report tab.
      2. Choose the Reports option from the list at the left side of the page.
      3. Click the Printer Settings button to print the report.
        NOTE: If the IP address is 0.0.0.0, and the printer is connected to a dynamic host configuration protocol (DHCP) network, wait a few minutes for the IP address to resolve automatically, and then try printing the System Settings page again. If the IP address is still zeroes, contact the network administrator for assistance.

  2. Verify that the network port is set to wired in the Embedded Web Server (EWS).
    1. Open a Web browser.
    2. Type in the IP address of the printer and click Go. (The printer's web page appears.)
    3. Click the Printer Settings link on the left-side of the list.
    4. Click the Printer Settings tab.
    5. Click the Scan Defaults link.
    6. Change the Network Port default to Wired.
    7. Click Restart Printer to apply new settings.

  3. Register a user in the EWS.
    1. Open a Web browser.
    2. Type the IP address of the printer and click Go.
    3. In the printer's Web page, on the left-side menu, click the Address Book link.
    4. The default username is: admin
    5. The default password is: (none, leave blank)
    6. Click OK to open the address book.
    7. Click the Server Address tab, then click the first available unused Create button.
    8. In the Server Address registration form, enter a Name for the registration entry.
    9. Select the Server Type.
    10. Enter the IP-Address of the computer or server where the scan is sent.
    11. Enter the Server Port Number for the computer or server where the scan is sent.
    12. Enter the Login Name for the computer share or the server path, if the system requires data where the scan is sent.
    13. Select the Enable Password checkbox and enter the login password of the computer or server, if the system requires data where the scan is sent.
    14. Enter the Shared folder name in Share Name or Server Path.
    15. Click Apply New Settings to update the printer Address Book.

  4. Create a shared folder.
    1. Locate or create a folder on your computer where you want to send the scanned images. An example of folder name is MyShare.
    2. Right-click the folder, and then select Properties.
    3. In the Properties dialog box, click the Sharing tab, and then click Share this folder.
    4. Enter a shared name in the Shared name box. The name entered must be the same as the Share Name entered when the user was registered in the server address book.
    5. Click Permissions to create a write permission for this folder.
    6. Click Add.
    7. Enter your user login name in the Enter the object names to select box. An example of a user login name is Myself. User login accounts with an empty password field are rejected in the Scan to Folder authentication process. Ensure that all user login accounts have a valid and non-empty password field.
    8. Click OK.
      NOTE:
      Do not use Everyone as the user login name.
    9. Click the user login name that you have just entered and select the Full Control checkbox. Permission is now granted to send documents to this folder.


  5. Scan and send a file over the network.
    1. When the printer is Ready (Copy, Scan, Fax appears in the LCD), press the Down arrow button to scroll to Scan, then press the Select button.
    2. Press the Down arrow button to scroll to Scan to Network.
    3. Press the Right or Left arrow button to select the option you created in the Address Book, then press the Select button.
    4. Press the Start button to begin scanning over the network.
      NOTE:
      • Server: Stores the scanned image on the server by using the FTP protocol.
      • Computer: Stores the scanned image on the computer by using the SMB protocol.
      • Search Address: Select the server address registered in Address Book.

      The user needs to be registered before you can select Server or Computer on the Operator Panel.
 


Код статьи: SLN101609

Дата последнего изменения: 11/11/2010 12:00 AM


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