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Set Up, Use and Troubleshooting GPS Using the Dell Wireless Manager



The following article provides Global Positioning System (GPS) set up, use and troubleshooting.


Table of Contents:

  1. Start the GPS Service to Acquire Satellites
  2. Configure the Map Software to Communicate to the GPS Receiver
  3. How to Download and Install the Latest Dell Mobile Broadband Adapter Driver
  4. How to Find Out Which Mobile Broadband Adapter Is in Your Dell Computer
  5. Troubleshooting
Note: This guide uses the Dell Wireless Manager to set up your GPS, there are similar guides available using the Dell Location and GPS Utility, the Dell Mobile Broadband Manager, Dell ControlPoint System Manager and the Dell Mobile Broadband Card Utility instead. Please use the guide appropriate to your system.

1. Start the GPS Service to Acquire Satellites

Note:
  • GPS functionality is available through the Dell Wireless 5520, 5530, 5540, 5550, 5720, and 5600 Mobile Broadband adapters. GPS is not supported on every computer (if the GPS button is not shown or is grayed out it is not supported on your computer).
  • The Mobile Broadband adapter does not have to be activated in order for the GPS function to work.
  • Before you proceed ensure that you have a clear line of sight to the sky, which means it probably will be necessary to perform these steps outside.
  • Some systems such as our Rugged series, now have the option of purchasing a dedicated GPS Chip/Card. However this does depend on your model of system and if this option was chosen at point of purchase and will NOT be dealt with here. However they can only be sold in conjunction with a Mobile Broadband card, so I would not anticipate much change.
  • There are various USB and Bluetooth adapters from third parties that also give GPS functionality - This article will NOT deal with these devices.

Windows 8

  1. Move the mouse cursor to the upper right hand side corner of the screen until the Charms Bar appears.

  2. Click Search.

  3. Proceed to step 3.

Windows

  1. Click All Programs.

  2. On the Programs column, click Wireless Manager.

  3. Click Wireless Manager.

  4. Click View.

  5. Click GPS.

  6. Click GPS on.

Note: It may take up to 5 minutes before the GPS receiver acquires any satellites.
Note: On most Dell Notebook systems the COM Port setting for Modem GPS will be defaulted to 7. However you can check this is correct in the GPS page of the Dell Wireless Manager.

Ubuntu

For Older versions of Ubuntu:

  1. Open whichever Package Manager you are currently using. Typically it would be a choice between Apt-get, Aptitute or Synaptic Package Manager.

  2. Search for GPSD and GPSD-Clients and install the packages.

  3. Go to Options > Connections > Add Connection and select Network plus the GPSD radio button.

  4. Your address should be localhost and DataPorts should be set to 2947. XGPS is a client that comes with GPSD and is useful for testing the GPS is working properly.

For Ubuntu Version 12.04 and newer:
  1. If GPSD is installed, remove it from your system.

  2. In Options > Connections > Add Connection select serial. Set DataPort to the port the GPS is working through.

  3. To find out more about the hardware on your particular system, you can either install a package such as hardinfo or you can run a CLi (Command Line Interface) command such as lshw.

$sudo lshw | less (or more)
$sudo lshw -html > myhardwareinfo.html
$sudo lshw -xml > myhardwareinfo.xml
  1. Choose 4800 baud unless you have specific information stating otherwise.

Note: If the GPS does not work and reports only random binary data in the NMEA data stream window, then you may want to start troubleshooting by reading the GPSCTL man page in CLi. It will be useful in identifying where the fault lies.


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2. Configure the Map Software to Communicate to the GPS Receiver

Note: These instructions are for Microsoft Streets & Trips 2007, 2008 and 2009 on Windows Operating Systems ONLY.
  • For instructions on configuring other map software to connect to the GPS receiver please refer to the user's manual of visit the manufactures website.

Windows 8

  1. Move the mouse cursor to the upper right hand side corner of the screen until the Charms Bar appears.

  2. Click Search.

  3. Proceed to step 3.

Windows

  1. Click Start.

  2. Click Programs or All programs.

  3. Click Microsoft Streets & Trips.

Note: A dialog box may appear stating that the application has detected a Wi-Fi provider and asks if you want to try to use it to determine your location. If so, click No.
  1. Click Tools in the menu bar.

  2. Click GPS Take Pane.

  3. Click Configure GPS.

  4. Click Scan.

  5. Click OK.

Note: For information on how to create a route or locate your position using the GPS function, please refer to the instructions provided by the software manufacture.


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3. How to Download and Install the Latest Dell Mobile Broadband Adapter Driver

This article provides information on how to download drivers for the Mobile Broadband adapter installed in your computer and you can set the correct operating system type on the Downloads page itself. Please be aware that drivers for Ubuntu will be part of the Dell Ubuntu Image ISO preloaded on your system at the factory and the Ubuntu download page will mostly have updates and fixes.

Note: The Mobile Broadband drivers are listed under the Communication category.


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4. How to Find Out Which Mobile Broadband Adapter Is in Your Dell Computer

This article provides information on how to identify the Mobile Broadband adapter installed in the computer and is the same regardless of Operating system type.

Note: Look for "MDM,WRLES" the model number will begin with "DW".

You can also use the Find feature of your browser by clicking Edit, then Find. Enter MDM,WRLES in the text box to find the Mobile Broadband adapter


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5. Troubleshooting

  1. The Wireless Manager is Not Installed or Would Not Open

  2. There was an Error of No Mobile Broadband Modem

  3. The GPS button is Not Shown or is Grayed Out

  4. There was a Message That the Radio was Off

  5. No Satellites Were Found by the GPS Receiver

Note: On Ubuntu Systems, the majority of drivers and services are installed as part of the operating system install. To ensure a software issue is fixed, once a hardware issue has been ruled out - you may be asked to reinstall your operating system from the Dell Ubuntu ISO. Whilst it is possible using advanced terminal commands to individually test and reinstall drivers and services, this is outside of the scope of a Dell ProSupport Warranty and the skill set of a typical support agent. If you want to pursue this ahead of an Ubuntu reinstall - you will be directed to use the extensive community led Ubuntu forums online for further help.

I. The Wireless Manager is Not Installed or Would Not Open

This article provides information on how to download drivers and software for the Mobile Broadband adapter installed in your computer.

Note: The Mobile Broadband drivers are listed under the Communication category. Please see the Ubuntu note above for that operating system type.


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II. There was an Error of No Mobile Broadband Modem

  1. Make sure to have the latest Mobile Broadband drivers installed, for more information refer to How to Use the Drivers and Downloads Website.

Note: The Mobile Broadband drivers are listed under the Communication category. Please see the Ubuntu note above for that operating system type.
  1. Make sure a Mobile Broadband that supports GPS in installed in the computer, for more information refer to How Do I Determine the Components in a Dell Computer?

Note: Look for "MDM,WRLES" the model number will begin with "DW".

You can also use the Find feature of your browser by clicking Edit, then Find. Enter MDM,WRLES in the text box to find the Mobile Broadband adapter


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III. The GPS button is Not Shown or is Greyed Out

  1. GPS functionality is available through the Dell Wireless 5520, 5530, 5540, 5550, 5720, and 5600 Mobile Broadband adapters. GPS is not supported on every computer (if the GPS button is not shown or is greyed out it is not supported on your computer). For more information on what Mobile Broadband adapter is in your computer, refer to the How to Find Out Which Mobile Broadband Adapter Is in Your Dell Computer section.

  2. The Mobile Broadband adapter does not have to be activated in order for the GPS function to work.


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IV. There was a Message That the Radio was Off

Make sure the wireless switch on the computer is on.

Note: For more information on where the wireless switch is located for your specific computer, browse to the Online User's Guide. Click the make and model of the computer and the preferred language. Download the Setup Guide or User's Guide and refer to the wireless switch information. Alternatively you can search on the Dell Website for your particular system types Visual Guide.


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V. No Satellites Were Found by the GPS Receiver

Make sure you have performed the following steps:

(For more information on how to perform these steps refer to the links above.)

  1. Make sure the wireless switch on the computer is on.

Note: For more information on where the wireless switch is located for your specific computer, browse to the Online User's Guide. Click the make and model of the computer and the preferred language. Download the Setup Guide or User's Guide and refer to the wireless switch information. Alternatively you can search on the Dell Website for your particular system types Visual Guide.
  1. Make sure the latest Mobile Broadband driver is installed, for more information refer to "How to Use the Drivers and Downloads Website"

  2. Make sure a Mobile Broadband that supports GPS in installed in the computer, for more information refer to How Do I Determine the Components in a Dell Computer?

  3. Make sure GPS location software is configured correctly to work with the GPS Receiver.

  4. Make sure to try locating satellites with a clear line of sight to the sky.

After performing the troubleshooting steps outlined above and the GPS receiver still will not find any satellites, Contact Technical Support.


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Код статьи: SLN71735

Дата последнего изменения: 10/30/2017 09:13 AM


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