Knowledge Base

How to troubleshoot network problems using the Dell Troubleshooting Tool

The following is republished from the Dell Community site:

"The Dell Troubleshooting Tool has long been recognized as a handy ‘Swiss Army Knife’ of network diagnostics. It has a lot of great features that are useful outside of Dell OpenManage Essentials (OME) and can help with some of your daily activities: SNMP, WMI and misc protocol checks, Port check, SMTP email check.

We include it in the latest version of OME, but we’ve had some requests to post it as a separate download. So, If you have OME installed, you already have this tool installed. But if you are not an OME user, give the Dell Troubleshooting Tool a try."

The Dell Troubleshooting Tool is able to test basic connectivity to any TCP or UDP port and can perform a number of other tests. It is available as part of the OpenManage Essentials family of products or as a free standalone download.

• Dell Troubleshooting Tool Download
• Video of Linux SNMP Configuration and OMSA Installation (Dell Troubleshooting Tool used to test SNMP connectivity)
• Dell Troubleshooting Tool page on the Systems Management Wiki

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.