Knowledge Base

Chassis Intrusion Inoperable on OptiPlex 390/790/990



This article identifies a problem causing the chassis intrusion mechanism on the Optiplex 390/790/990 systems not to function correctly.


Chassis Intrusion Inoperable

The OptiPlex 390/790/990 systems may not have the SMBIOS tokens enabled for Door Open/Door Close events. As a result, the chassis door status is not being reported to a system management server when queried.

BIOS Correction/Revision Available

To resolve this issue, download and install the latest BIOS release for your system model:




Article ID: QNA29708

Last Date Modified: 03/03/2015 03:45 PM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.