Knowledge Base

Windows 10 encounters BSOD after installing Dell Data Protection Encryption with Secure Boot enabled


This article contains information how to resolve Windows 10 BSOD with stop code 0xC0000603L.


Affected Products:

Dell Data Protection | Encryption

Affected Versions:

8.7.1 or earlier




Prior to version 8.7.1, Windows 10 may encounter a BSOD with a stop code 0xC0000603L or may directly enter the auto recovery mode after installing Dell Data Protection software with Secure Boot enabled.

This is due to the way Microsoft checking legacy signed kernel mode drivers incorrectly.

To prevent this from occurring, install Microsoft update KB3081448. External Link


For any questions/concerns, please call Dell Data Protection ProSupport at: 877.459.7304 Ext. 4310039. For support outside the US, reference ProSupport’s International Contact numbers list. You can also join us on our Dell Security Community Forum.


Article ID: SLN300636

Last Date Modified: 02/27/2017 12:02 PM


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