This article provides the information on "Macbook Air 11 in W/Intel 5000 graphics & MAC OS X Yosemite 10.10.3 does not support 4k x 2k graphics on Dell P2815Q display".
A Dell customer reported their Macbook Air 11 systems with Intel 5000 graphics displayed several display issues when connected to Dell P2815Q displays. The following issues were reported:
The P2815Q has a 4k x 2k optimal resolution of 3840 x 2160 on DP/mDP or High Definition Multimedia Interface (HDMI) cable connection the Macbook Air 11 has a max external resolution of 2560 x 1600 using MAC OS X Yosemite 10.10.3 .
Troubleshooting with Dell support agents indicated that the cause of the display issues was inability of the Macbook Air 11 to fully support the display capabilities of the displays. The P2815Q displays were tested using systems that fully support the P2815Q display capabilities and no issues were noted when connected to systems with 4k x 2k display support.
Article ID: SLN297854
Last Date Modified: 06/15/2017 03:42 PM