Table of Contents:
This article provides information on "How to Troubleshoot 016-757: Auditron Invalid User Error on the C3760N / C3760DN / C3765DNF Dell Laser Printers"
| Step |
Check by User |
Yes |
No |
| 1 |
Check the user‘s account setting. Set the correct user‘s account (user name and password). Does the error still occur when the power is turned off and on? |
Go to step 2. |
End of work. |
| 2 |
Check the Firmware Version. The latest Firmware Version should be checked on the DELL Support web site. Is the firmware the latest version? |
Contact Dell Technical Support. |
Go to step 3. |
| 3 |
Download the latest version of the firmware from the DELL Support web site. Does the error still occur? |
Ask system administrator about correct settings. Then, set them again. |
End of work. |
More info can be found in the C3760n User's Guide , C3760dn User’s Guide or the C3765dnf User’s Guide.
If these steps do not correct the problem, please contact Dell Technical Support.
Back to Top