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Unable to Use the Touch Feature Properly if SX2210T is Set as an Extended Display - Product Support Quick Note (PSQN) - 362654




Unable to Use the Touch Feature Properly if SX2210T is Set as an Extended Display

Problem:
Issue occurs in Dual monitor extended mode, where the SX2210T is set as the secondary monitor.
Performing any touch action on the SX2210T screen will trigger a response on the primary monitor instead of the SX2210T monitor.

Solution:
This is caused by a design limitation. Please have the customer set the SX2210T as the primary monitor.

To set primary display in Windows Vista:

  1. Right click the desktop and click Display Properties
  2. Click Settings and set SX2210T to be the primary monitor.

To set the primary monitor in Windows 7:

  1. Open the Control Panel and click Tablet PC Settings.
  2. Under the Display tab click Setup and follow the instructions to set the SX2210T as a touch display.

Touch sceen will now function properly.



 
Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN32828

Date de la dernière modification : 08/13/2010 12:00 AM


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