Knowledge Base

How to resolve the issue with the U2414 monitor intermittently changing screen resolutions



The following article provides information on how to resolve the issue with the Monitor U2414 randomly changing the screen resolution.


Table of Contents:

  1. Does your U2414 monitor randomly change it's screen resolution when in use?
  2. How to resolve this issue

1. Does your U2414 monitor randomly change it's screen resolution when in use?

U2414 Monitor

Several end users have reported an issue with their U2414 Monitor. The issue seen is that the screen resolution changes randomly throughout use.

Please check the solution below :


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2. How to resolve this issue

Dell's Engineering Department has determined it wasn't a problem with the system, the connections, the display card or the monitor itself.

The issue was instead resolved by installing the Monitor driver and the Monitor application from the accompanying media DVD.

If you no longer have the accompanying media DVD, you can download the Driver and Application directly from the U2414 product Page. Please use the link below :


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Article ID: SLN299103

Last Date Modified: 08/02/2017 06:07 AM


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