Knowledge Base

Alienware VR Support




Supported Systems:

Alienware X51 R3 Alienware Area 51 R2 AuroraR5 Dell XPS 8900
Alienware 13 R3 Alienware 15 R3 Alienware 17 R4

Alienware and Dell have created high end, performance oriented PC’s designed to immerse yourself in Virtual Reality. We have been working with both Oculus and HTC to test systems and ensure they can properly experience VR. While we hope you never have issues we know complications can arise. Dell is able to offer basic troubleshooting for our PC’s but beyond that we would suggest you contact the support team for your particular virtual reality display.

For Oculus Support, please visit support.oculus.com

For HTC Vive support, please visit www.htcvive.com/us/support/faqs/

Important Links


HTC Vive Setup

  1. Test your system compatibility with the Vive Test Tool. Click Here to download the Vive test tool

  2. Download and run the Vive Setup tool

  3. When prompted to, connect to the USB 3.0 port on your computer, using one of these USB ports

    Alienware X51 R3 Alienware Area 51 R2 Aurora R5 Dell XPS 8900

  4. When prompted to, connect to the HDMI connection on your computer. Be sure to ONLY use the HDMI port on your discrete graphics card

    Important

    • The Alienware Area 51 R2 only has discrete video cards
    • The position and number of available HDMI port will vary depending on your discrete video card model

    Alienware X51 R3 Dell XPS 8900

  5. Following setup, download your favorite VR experiences and enjoy.

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Oculus Rift Setup

  1. Download and run the Oculus Rift Setup tool

  2. When prompted to, connect to the HDMI connection on your computer. Be sure to ONLY use the HDMI port on your discrete graphics card:

    Important

    • The Alienware Area 51 R2 only has discrete video cards
    • The position and number of available HDMI port will vary depending on your discrete video card model

    Alienware X51 R3 Dell XPS 8900

  3. When prompted to, connect to the USB 3.0 ports on your computer, using one of these ports:

    Alienware X51 R3 Alienware Area 51 R2 Aurora R5 Dell XPS 8900

  4. Following setup, download your favorite VR experiences and enjoy.

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Article ID: SLN301527

Last Date Modified: 09/13/2017 08:53 AM


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