Knowledge Base

Why Do I Get a Black Window on My TV or Second Monitor when I Play DVDs with an ATI Radeon 9700?

Radeon 9700 Black Screen Overview

When the graphics card is in clone mode, the TV or secondary monitor will not display the overlay surface using Media Player or PowerDVD on systems with the Microsoft Windows XP (Home & Professional) operating system.

Note: This is done to prevent the possibility of copying DVD movies and violating licensing.

Enable Theater Mode

To work around this issue, disable Clone Mode and enable Theater Mode.

  1. Open Display Properties.

  2. Click the Settings tab.

  3. Click the Advanced button.

  4. Click the ATI overlay tab.

  5. Click the Theater Mode option.

Visit the Dell Community Forum for More Information

Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and to help each other. Use the message boards to post questions and answers.

Article ID: SLN67111

Last Date Modified: 04/05/2017 01:16 PM

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