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This article provides step by step instructions how to run WSDeactivate on Dell Encryption Enterprise Shield (formerly Dell Data Protection | Enterprise Edition Shield.

Affected Products:

Dell Data Protection | Enterprise Edition Shield
Dell Encryption Enterprise Shield

Follow the steps below to run WSDeactivate:

1. Right click on WSDactivate folder
2. Select Extract All

3. Open WSDactivate folder

4. Click the proper version of WSDeactivate

5. Click Run

6. Click OK to Reboot.

For additional support, US based customer can call Dell Data Security ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.