Base de connaissances

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Dell Latitude E6510 System Guide: Contains all the resources needed to resolve common issues.

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Table of Contents:

1. Installation / Drivers
2. Security / Antivirus
3. Software
4. Hardware - Troubleshooting / Error Codes

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Installation / Drivers

Installation Options:

The Installation Options section covers the Factory Restore, Clean Install and the Reinstallation options for your supported Operating System (OS).

• Guides to troubleshooting, install and repair of the various Windows Operating Systems (OS)

Drivers:

The Drivers section covers the drivers, including the order and manner of their installation, that are required for the various OS's that are supported on your system.

Driver Install Order

• E6510: Windows XP Driver Install Order.
• E6510: Windows Vista Driver Install Order.
• E6510: Windows 7 Driver Install Order.
• E6510: Windows 8 Driver Install Order.

Installing Drivers with the Resource CD/DVD

• How to Install Drivers using the Dell Resource CD/DVD

Identifying any Drivers not covered in the Install Order

• How to use the Dell Support Site to identify and install the drivers for your Dell PC

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Security / Antivirus

Security and Encryption:

The Security and Encryption section covers the security and encryption hardware/software currently available on your system, plus applicable upgrade options.

• Access the Dell Security Portal here

Antivirus:

The Antivirus section provides various guides for the Antivirus Software currently shipping with our systems and also for removing the most well known Malware infections to date.

• Guides for the various known Malware, Spyware, Adware and Viruses

General Rules for safe Internet browsing:

The General Rules for safe Internet browsing section provides suggestions and best practices for navigating the Internet and minimizing security risk.

• Guidelines for Navigating the Internet Safely
• Security Software FAQs

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Software

Software sold with your machine:

The software sold with your system section provides information on preinstalled software and how to identify the software sold with your system.

• How to check your system configuration

Adobe

• Acrobat

Canonical

• Ubuntu Linux

Creative

• Install WebCam Central
• Uninstall WebCam Central
• A guide to WebCam Central

Cyberlink

• PowerDVD
• Media Suite

Dell

• Dell Capture
• Face Aware
• LatitudeOn Reader
• Backup and Recovery
• Data Protection - Security Tools & Encryption

Digital Persona

• Fingerprint Reader

Intuit

• Install QuickBooks
• Uninstall QuickBooks

McAfee

• Total Protection

Trend Micro

• Internet Security/Worry Free Business

Microsoft

• Office 2013
• Office 2010
• Office 2007
• Windows XP
• Windows Vista
• Windows 7
• Windows 8

Norton

• Internet Security

Roxio

• Uninstall Creator
• Reinstall Creator
• Burn

Skype

• Install Skype
• Uninstall Skype

Using your Operating System:

This section covers guides on setting up and using your system when you first receive it.

• A guide to knowledgebase articles guiding the use of your Windows or Ubuntu Linux OS

Slow Performance:

This section covers resolving performance issues with your system.

• A guide to knowledgebase "How To" articles covering issues with Latitude performance issues

Windows Blue Screen (BSOD) Errors:

This section covers system crashes, restarts and other OS issues.

• How to fix Microsoft Windows Crashes, Restarts or Blue Screen Errors

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Hardware - Troubleshooting / Error Codes

Getting to know your computer:

This section provides information, and pictures, about your particular system and will help you familiarize yourself with the system.

• Latitude E6510: Visual Guide to your Computer.
• Latitude E6510: Keyboard Shortcut Functions.

Diagnostics and Error Codes:

This section covers the various error messages, beep codes and Diagnostic LED codes that help to troubleshoot any issues with your system.

• Notebook Diag LED codes and Battery LED codes
• ePSA Diagnostics Guide
• How to identify if your Dell PC supports the Memory DIMM Isolation diagnostics and the benefits of this technology

Hardware Troubleshooting:

This section covers troubleshooting guidelines for the various hardware-related faults you may experience on this particular system type.

AC Adapter and Battery Issues

• Links to the various knowledgebase articles regarding the AC Adapter and Battery

Audio Issues

• A guide to identifying the source of abnormal noises on a Dell PC
• Why is the volume low when I plug my headphones directly into the sound card jack?
• How to fix problems with speakers emitting unwanted noise
• Troubleshoot no audio from your Dell Latitude PC

BIOS and Motherboard Issues

• How to check BIOS version, and update the System BIOS on your Dell PC

Fan and Overheating Issues

• How to troubleshoot a Overheating, Shutdown or Thermal issue on a Dell PC
• A guide to identifying the source of an Abnormal Noise on a Dell PC

Hard Drive Issues

• A Guide to the various "How To" articles for Hard Drive Issues on Latitude Systems

Input Devices Issues

• Keyboard Usage and Troubleshooting Guide
• Mouse Usage and Troubleshooting Guide
• Touchpad Usage and Troubleshooting Guide

Memory Issues

• Troubleshoot Memory issues on your Dell Notebook PC
• Latitude: Memory compatibility guide

Networking Issues

• Troubleshooting Guide for NIC issues on your Latitude Dell PC
• A Guide to the various "How To" Wireless Network articles for Latitudes
• Troubleshooting Guide for Bluetooth issues on your Latitude Dell PC

No Post

• How to Troubleshoot a No POST Issue on a Latitude Notebook PC

No Power

• How to Troubleshoot a No Power Issue on a Latitude Notebook PC

Optical Drive Issues

• How to Troubleshoot and Resolve Optical Drive Issues on a Latitude

Ports and Replicator Issues

• Troubleshooting issues with Ports on a Dell Latitude PC
• A Guide to External Ports and Connectors on a Computer System
• A guide to Docking Stations Solutions for your Latitude Notebook PC

Video Issues

• How to Troubleshoot a Dell Notebook LCD Panel Issue
• Common Issues with Video on Notebook LCD Screens

Specific Troubleshooting:

• USB PowerShare Feature
• Intel HD Graphics utilizing a Crestron DigitalMedia System will not Scale properly on an External Display
• E3 Battery Slice Backward Compatibility
• BIOS fails on Latitude E2 Series System

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