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Notebook LCD Powers Off During Use



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  1. LCD Powers Off During Use


Article describes information to resolve issues with LCD powering off or goes into Standby/Suspend or Hibernate during use.


1. LCD Powers Off During Use

You may experience symptoms whereby your LCD screen will power off or go into a standby/suspend or hibernate state.

Please check the below possible causes:

  • Magnetic bracelets or Jewellery

  • Stacking of notebook systems on top of each other

  • Electrical devices in close proximity

  • Other magnetic sources

On many systems there is a 'Magnet' located in the LCD surround (A) (usually the top right corner) when the screen is closed this causes a 'Reed Switch' in the palmrest (B) to close, completing a circuit.

This in turn will activate whatever action your operating system has set for 'when the lid is closed' normally turn off the LCD or sending the system into a low power standby mode.

Reed Switch Diagram

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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN286221

Date de la dernière modification : 09/09/2014 09:19 AM


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