Knowledge Base

How to Resolve Printer Spooler Errors



This article provides information on resolving printer spooler errors within Windows 7, Windows 8(8.1) and Windows 10. Refer to the section below that matches the Operating System that is installed on your computer and follow the steps.



For Windows 10:
  1. Type troubleshooting in the search box.

  2. Touch or click Troubleshooting (control panel).

  3. Touch or click Use a printer, under Hardware and Sound.

  4. Touch or click Advanced.

  5. Touch or click Run as administrator (when asked, input your credentials or cancel if you do not know them).

  6. Touch or click Next and follow the prompts.
    Note: If the issue persists you will need to uninstall and reinstall the latest printer drivers for your printer. For more information concerning Dell printers, refer to Dell Knowledge Base article Downloading Drivers, Software, User Guides and Firmware for Your Dell Printer. For non-Dell branded printers, refer to the printer's manufacturer’s website.


For Windows 8(8.1):
  1. Press and hold the Windows key Windows Key, and then press the q key on the keyboard.

  2. Type troubleshooting in the search box.

  3. Touch or click Troubleshooting.

  4. Touch or click Use a printer, under Hardware and Sound.

  5. Touch or click Advanced.

  6. Touch or click Run as administrator (when asked, input your credentials or cancel if you do not know them).

  7. Touch or click Next and follow the prompts.
    Note: If the issue persists you will need to uninstall and reinstall the latest printer drivers for your printer. For more information concerning Dell printers, refer to Dell Knowledge Base article Downloading Drivers, Software, User Guides and Firmware for Your Dell Printer. For non-Dell branded printers, refer to the printer's manufacturer’s website.


For Windows 7:
  1. Click Start.

  2. In the search box type troubleshooting.

  3. Click Troubleshooting (it should be at the top of the list under Control Panel).

  4. Click Use a printer, under Hardware and Sound.

  5. Click Advanced.

  6. Click Run as administrator (when asked, input your credentials or cancel if you do not know them).

  7. Click Next and follow the prompts.
    Note: If the issue persists you will need to uninstall and reinstall the latest printer drivers for your printer. For more information concerning Dell printers, refer to Dell Knowledge Base article Downloading Drivers, Software, User Guides and Firmware for Your Dell Printer. For non-Dell branded printers, refer to the printer's manufacturer’s website.

Printer support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.

Purchase Toner and other Dell Laser Printer Supplies

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It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.




Article ID: SLN129992

Last Date Modified: 10/16/2017 02:53 PM


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