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042-xxx Errors on the Dell 5130cdn Printer


042-324: IOT Belt Unit Motor Failure Error

Belt Unit Motor failure is detected.

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
  2. If the error persists, Contact Technical Support.


042-330: IOT Fuser Fan Failure Error


MCU detects an error upon receiving error signal from the Fuser Fan.

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
  2. If the error persists, Contact Technical Support.


042-700 / 142-700: IOT over Heat Stop / IOT over Heat Forced Half Speed Error

042-700: Printing has been suspended because inside of the printer is extraordinarily hot. Wait until the error message turns off with the power to the printer remained on.
142-700: The printing speed has decreased because inside of the printer is extraordinarily hot. Do not start another printing job until the error message turns off.

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
  2. If the error persists, Contact Technical Support.





Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Код статьи: SLN129681

Дата последнего изменения: 09/21/2014 08:25 PM


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