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Restart the Printer Errors 009-360 (Yellow), 009-361 (Magenta), 009-362 (Cyan), 009-363 (Black), 3110cn / 3115cn / 3130cn


Determine if Dell or Non-Dell Toner is being used.
  1. If Non-Dell toner is being used, set the Non-Dell Toner mode to On in the Operator Panel of the Dell™ 3110cn printer.
    1. Press the Menu button.
    2. Press the button until Admin appears, then press the button.
    3. Press the button until Maintenance appears, then press the button.
    4. Press the button until Non Dell Toner appears, then press the button.
      Off is the default setting.
    5. Press the button to select On, then press the button.
    6. Press the Cancel button several times to get back to the main screen.

  2. If Dell toner is being used, verify all 4 cartridges are present. Replace any that are missing.
  3. Reseat the toner cartridge based on the error: Yellow = (009-360) Magenta = (009-361) Cyan = (009-362) Black = (009-363)
  4. If error persists after reseating the cartridge replace the cartridge. If the cartridge has already been replaced and the error persists, Contact Technical Support.
 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Код статьи: SLN183156

Дата последнего изменения: 07/29/2013 12:00 AM


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