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Trackpad cursor freezing issue on the XPS 13 Developer Edition 9343





This article provides the information on "Trackpad cursor freezing issue on the XPS 13 Developer Edition 9343".


Cursor freezes.

In some instances the XPS 13 Developer Edition might exhibit an issue where the cursor freezes when using the integrated trackpad in Ubuntu 14.04.

NOTE: This issue is not seen in Ubuntu 15.04.

Solution.

To remedy this issue download the trackpad driver update packages to your system and run them in any order one at a time by double clicking on them. When you finish the last package restart your system for the fix to take effect.

The drivers are available at this Dell TechCenter Download Link. Download the zip file then extract the 4 .deb files to load each update.



Article ID: SLN297219

Last Date Modified: 05/05/2017 09:36 AM


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