Need help with calibrating your Touchscreen? This guide can show you how.
If you are having issues with your Touchscreen, this may include being unable to access items to the edge of the screen for example your screen may require re-calibration.
Below are the steps required to calibrate your Touchscreen.
Restart the Computer and the Monitor
Recalibrate the touch-screen. Steps to calibrate touch-screen:
Go to Control Panel and select Tablet PC Settings.
Under Display tab, select Calibrate
Choose Pen or Touch input.
Perform the point calibration that appear on the screen to correct the linearity problems.
Save the calibrated data.
The touch screen may starts to lose its sensitivity due to foreign particles (such as sticky notes) that are blocking the touch sensors. To remove these particles:
Turn off the computer.
Disconnect the AC adapter cable from the wall outlet.
Use a clean, lint-free cloth (you may spray mild, non-abrasive cleaner or water on the cloth if needed, but not on the screen) and wipe the surface and sides of the touch screen to remove any dirt or fingerprints.
Ensure there is nothing blocking the touch screen, remove any protective film on the screen.
Clean the touch-panel surface with cloth, ensure there is no dirt, dust, oil, finger prints etc.
Move metal objects and conductive items away from the screen.
Press Windows Key + X on your keyboard and click on Device Manager. (alternatively search for Device Manager from the charms bar)
Expand the Human Interface Devices field.
Right click on 'HID-Compliant Touch Screen'.
Article ID: SLN151930
Last Date Modified: 09/28/2017 07:22 AM