This article provides information on Instructions to use the Drivers and Downloads Website.
A driver is a piece of software that allows Microsoft® Windows® (or another operating system) to communicate with the hardware devices in your system. Devices such as video cards, sound cards,and modems all require drivers to function correctly within Windows. Sometimes, Windows includes drivers for devices, but generally drivers need to be downloaded and installed separately.
On the Drivers and Download page, if you see Scan Your System for Updates click on it to scan your system. The device drivers and firmware on a computer should be updated for numerous reasons some of which include:
Increased system performance
Patch security risks
To fix problems
As directed by a Dell article
However, if your computer is working fine and the driver is not listed as an Urgent or Recommended download, there may be no reason to update your drivers. Installing drivers unnecessarily can, in some rare cases, create new problems. Review the Criticality information listed on the driver download page for more information.
More Information about How to update your Dell computers Drivers? Click Here
You have two options on how to determine the components in the computer.
Option 1: Browse to the Dell Support Website,use the Service Tag to get a concise list of Drivers and Downloads specific for your system.
Option 2: If you just want the Component list and not the downloads, follow the instructions below:
Applications are software downloads that Dell is providing for use with your system, including but not limited to:
Audio drivers increase or enable functionality for sound, by enabling the speaker ports to transmit sound.
Audio drivers can typically fix no sound issues and sound quality issues.
The acronym BIOS stands for Basic Input/Output System. When the computer is first started, the BIOS activates all of the hardware required by the computer to boot including:
Chipset is a collection of multiple integrated circuits designed to perform one or more related function on the motherboard.
It is often specially designed to work with a particular component, such as a central processing unit (CPU).
Communication drivers are for internal 56k modems and utilities used for dial-up connections as well as Mobile Broadband drivers.
Diagnostics are to help diagnose malfunctioning computer hardware.To run an online diagnostic, Dell Online Diagnostics is recommended.
Input Device Drivers are drivers for touchpad, webcams, mice and keyboard.
In order to recognize the Network Card and use it, the Operating System will need the Device Driver. The Network Driver is essentially installed for the Operating System to be able to communicate with the networking device.
CD/DVD Firmware increases or expands reading and burning functionality with media. It can typically fix burning or reading issues with the drive.
Hard drive utilities for storage management Pre-Operating System, and in the Operating System.
Dell System Software is a utility that provides critical updates and patches for your operating system. It is necessary for correct operation of your Dell computer.
Video Drivers can increase or enable display functionality.
There are two drivers that need to be installed at first in order for your computer to be able to detect the other hardware effectively for a successfull installation.
The remaining drivers can be installed in any order.
Depending on the computer that you have, these drivers might or might not be applicable as they could already be part of the Operating System.
Dell System Software drivers can be found under the System Utilities category and the Chipset drivers can be found under the Chipset category in our Drivers and Downloads section. Please refer to Categories of Drivers and Downloads for more information.
Device Manager is Control Panel applet in Microsoft Windows operating systems. It allows users to view and control the status of hardware attached to the computer.
In Device Manager, for each device you can:
To view the Device Manager, follow these steps:
Windows 8 or Windows 8.1
Device Manager uses the following symbols to provide information about a particular error condition with a specific system device:
|On a device resource in Computer properties, indicates that Use Automatic Settings is not selected for the device and that it was manually selected. It does not indicate a problem or a disabled device state.|
|Indicates the device is in a problem state. A device in a problem state can be functioning. A problem code explaining the problem is displayed for the device.|
|The device driver is currently not working or corrupt, or Windows is unable to locate the device.|
|Indicates that an exact (device-specific) driver is not available, and that a compatible driver needs to be installed.|
Exclamation Mark or Other Devices
When a device has a yellow circle with an exclamation mark or found under "Other devices", this is an indication that the device is conflicting with another hardware device or the drivers for the device are not installed.
Follow our How to Download and Install a Driver? instructions to download and install the correct drivers for your computer.
The device has been disabled, removed, or Windows is unable to locate the device.
If you want this device enabled, in Device Manager double-click the device with a red x. At the bottom of the General tab, click the Device usage drop down box where it says "Do not use this device (disabled)" and select "Use this device (enabled)".
If this is not available or is already enabled, highlight the device in Device Manager and press Delete key on the keyboard to remove the device. Reboot the computer and let Windows re-detect the device.
If the above steps did not resolve the issue, right-click the device and select Uninstall. Reboot the computer after the device is uninstalled.
After the computer has rebooted, follow our How to Download and Install a Driver? instructions to download and install the correct drivers for your computer.
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