Knowledge Base

How to Generate a SOS Report in RedHat Enterprise Linux (RHEL) 6



Article Summary: This article provides information on how to generate a SOS Report in RedHat Enterprise Linux (RHEL) 6.


  • Ensure you are logged in as 'root'
  • Verify you have the 'sos' RPM installed :
    • # rpm -qa | grep -i sos
    • If not installed, you will need to install it :
      • # yum install sos
  • # sosreport
  • Input your name when requested
  • Input your Dell case number when requested
  • The output is a .tar.xz file saved in the '/tmp' folder
NOTE: These reports help technicians diagnose and troubleshoot your issue. Providing this file to the technician when opening a case can reduce the time it takes to resolve your issue.




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Article ID: SLN266165

Last Date Modified: 10/02/2014 11:44 AM


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