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Black border around the LCD of certain Inspiron and Vostro Touch Screen systems

Summary: Information on why these Inspiron systems are set up in this way.

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Article Content


Symptoms

On certain systems you may observe that the image does not fill all of the screen and a black border appears around the edge of the screen. 

SLN293198_en_US__1SLN293198
 

Resolution

This design feature is to allow the Swipe/Slide from the edge gesture to work on the touch panel and as such this is working as designed. The dark gap between the LCD display panel and the bazel was not a valid display zone and the measurement in the LCD display zone is fulfilling the spec and the size of LCD supplied.

Article Properties


Affected Product
Inspiron 3441, Inspiron 3442, Inspiron 3443, Inspiron 14 5445 (End of Life), Inspiron 5447, Inspiron 5448, Inspiron 5458, Inspiron 5459, Inspiron 3541, Inspiron 3542, Inspiron 3543, Inspiron 5545, Inspiron 5547, Inspiron 5548, Inspiron 5558 , Inspiron 5559, Inspiron 7547, Inspiron 7548, Inspiron 5748, Inspiron 5749, Inspiron 5755, Inspiron 5758, Inspiron 5759, Latitude 3450 (End of Life), Latitude 3550 (End of Life), Vostro 5480, Vostro 5470 ...
Last Published Date

21 Feb 2021

Version

3

Article Type

Solution