Knowledge Base

Keyboard, touchpad, or mouse not working correctly



The information that was presented in this article has been broken out into three individual articles to make the information and troubleshooting steps easier to find.


Refer to the following Dell Knowledge Base articles for information on how to use or troubleshoot mouse, keyboard or touchpad issues.

When your touchscreen is not working correctly on your notebook or tablet in Windows 7, 8(8.1) and 10, refer to the following Dell Knowledge Base article, to help resolve the issues you are experiencing.




Article ID: SLN115351

Last Date Modified: 06/07/2017 11:41 AM


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