Electro static discharge or ESD is the sudden flow of electricity between two objects caused by contact. Some computer components are sensitive to ESD, this is why whenever working inside your Alienware Computer you need to follow the steps listed next or on the video below:
Turn off the system and all attached peripherals.
Disconnect the system and all attached peripherals from AC power, and then remove the battery.
Disconnect all network cables, telephone or telecommunications lines from the system.
Use a wrist grounding strap and mat when working inside any computer system to avoid electrostatic discharge (ESD) damage.
After removing any system component, carefully place the removed component on an anti-static mat.
Wear shoes with nonconductive rubber soles to help reduce the chance of being shocked or seriously injured in an electrical accident.
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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.
Article ID: SLN296868
Last Date Modified: 06/04/2015 05:15 PM
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