Knowledge Base

Portable LED Diagnostic Code Information




Portable POST Diagnostic Codes

Failure of a Latitude C400, C600, C610, C640, C800, C810, C840, D600, D610, D500, D505, D510, D400, D410, D800, D810, Inspiron 4000, 4100, 4150, 8000, 8100, 8200, 8500, 8600, 9100, 9200, 9300, Mobile Precision M40, M50, M60, and M70 to complete the POST (Power-on Self Test) process will result in an LED code sequence that utilizes the Num Lock, Cap Lock, and Scroll Lock. The LED codes represent specific points during the POST process of the system.
The Table 1 below, details what each Code represents during the POST process.
Note:
The following table is intended for informational purposes only, and should not be used to dispatch parts or service.
Note:
The Action That May Be Necessary column should only used as a guide for your actions and may not represent complete troubleshooting or root cause of the problem. For more thorough POST troubleshooting refer to DSN Decision tree: No POST, No Power, No Video [Dell Dimension, Inspiron, Latitude, OptiPlex, Precision Workstation].



Flash Code

Description

Action That May Be Necessary

The Microcontroller is handing control of the system to the processor. This code will persist if there is no processor detected. 1. Reseating/Replacing the processor.
2. Replacing the system board.
The memory is believed to be good, but it's about to be exercised. Such as shadowing the BIOS and zeroing all the memory.
1. Reseating the memory.
2. Replacing the memory.
3. Replacing the system board.
Configuring PCI bridges Replacing the system board.
Decompressing video BIOS 1. Replacing the video card.
2. Replacing the system board.
Diskette and hard disk initialization 1. Reseating the disk drive.
2. Replacing the disk drive.
3. Replacing the system board.
USB controller initialization 1. Removing any USB devices.
2. Replacing the system board
No SODIMM installed 1. Reseating the memory.
2. Replacing the memory
3. Replacing the system board
Timer/Gate A20/Real time clock/Mouse port Replacing the system board
SPD data reports all SODIMMS are unusable. 1. Reseating the memory.
2. Replacing the memory
Running PCI options ROM Replacing the system board
Loading SMI handler and executing first SMIs Replacing the system board
Turning on the LCD panel (after video configuration) 1. Reseating the LCD cable
2. Replacing the LCD panel
3. Replacing the video card
Enabling/configuring the dock 1. Reseating system in the dock.
2. Replacing the dock.
3. Replacing the system board
AC 97 codec detection 1. Reseating the modem
2. Replacing the modem
3. Replacing the system board
NIC configuration Replacing the system board
POST complete If the system is hung in this state then replacing the system board.
Table 1: Code Patterns




Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN88553

Last Date Modified: 06/19/2015 10:18 AM


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