Clear Paper Jams
When a paper jam occurs, the printer stops and the operator panelã‚â’s Paper Jam and Continue lights display.
To clear a paper jam from a 1700 or 1700n laser printer:
Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
If you are feeding paper from a tray, remove the tray, and then remove any jams (Figure 1).
Open the front cover and remove the toner cartridge assembly (Figure 2).
Figure 2: Remove the Toner Cartridge
|Do not leave the toner cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.|
Remove any jams in the area behind the toner cartridge assembly (Figure 3).
Figure 3: Remove Jams Behind the Toner Cartridge
Lift the flap at the front of the printer and remove any jams beneath the flap (Figure 4).
Figure 4: Remove Any Jams Beneath the Front Printer Flap
Open the rear exit and remove any jams (Figure 5).
Figure 5: Remove Jams From the Rear of the Printer
After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue to resume printing.
The printer automatically reprints the page or pages that caused the paper jam.
Prevent Paper Jams From Occurring When Using the Dell 1700 or 1700n Laser Printer
To prevent paper jams from occurring when using your Dell 1700 or 1700n Laser Printer, it is recommended that you consider the following:
Verify that the edges of your paper are not folded or curled.
Prepare a stack of paper for loading by flexing or fanning it back and forth (Figure 1).
Load the paper in the tray with the print side facing down.
Slide the two side guides and the back guide until they fit snugly against the stack of paper (Figure 2).
Figure 2: Adjust the side and back paper guides
When inserting envelopes into the 1700 or 1700n laser printer, insert them with the flap side face down and with the stamp area on the top right side.
To reduce paper jams, it is recommended that you not use envelopes that:
Have excessive curl
Are stuck together
Are damaged in any way
Contain windows, holes, perforations, cutouts, or embossing
Use metal clasps, string ties, or metal folding bars
Have postage stamps attached
Have any exposed adhesive when the flap is in the sealed position
To prevent damage to either your printer or to transparency media, it is recommended that you use transparencies designed for laser printers.
|Recommended Amounts of Paper|
|Type Of Paper||# of Sheets|
|Plain Inkjet Paper||Tray 1: 250 (20lb paper)|
|Transparencies, Envelopes, or Cards||Tray 1: 10 Sheets, Envelopes or Cards|
|Labels||Tray 1: 10 sheets|
When feeding paper manually into the printer or when loading the paper tray, do not force the paper into the printer or into the paper tray.
Verify that the paper guide is not causing the paper to bow.
Verify that the printer is sitting on a flat, level surface.
Verify that the printer settings are correct for the type of document you want to print.
Verify that the paper is resting against the right side of the paper tray.
Contact Dell Customer Service
Click the links below to view the Customer Service contact information:
Article ID: SLN37021
Last Date Modified: 08/25/2010 12:00 AM