Table of Contents:
- How to choose a method.
- Method 1: Able to Access the Desktop
- Method 2: Unable to Access the Desktop
There are two ways to perform a System Restore in Microsoft Windows. The choice only depends on if the computer is currently able to boot into Windows or not. If the computer is able to get to the desktop (with the clickable Start in the lower left corner), then choose Method 1. If the system is unable to boot to the desktop or otherwise is unable to complete a System Restore using the selection above, then choose Method 2.
- Click Start, then click Help and Support.
- Under Pick a Task, click Undo changes to your computer with System Restore.
- Select Restore my computer to an earlier time, then click Next.
- Under, 1. On this calendar, click a bold date, select a date before problems were observed with the computer.
Dates in bold indicate a restore point is available for that date.
- Under, 2. On this list, click a restore point, click to choose a restore time from the list.
- Click Next.
- Verify that the desired restore point is listed, then click Next.
- After the computer restarts, the Restoration Complete page of the System Restore window appears. Click OK.
If the problem still occurs, try restoring the computer to an earlier restore point.
- Turn off the computer.
- Turn on the computer and press the <F8> key every other second until the Windows Advanced Options window appears.
- Press the <Down Arrow> key on the keyboard and select Safe Mode with Command Prompt.
- Press the <Enter> key on the keyboard.
- Log in as the administrator or as a user with administrator rights.
- At the command prompt (blinking cursor), type:
and then press the <Enter> key.
If Windows XP has been reinstalled to a different location on this computer, change C:\Windows to the new path.