Click on the Operating System from the list below that is on the computer you are trying to connect to your network with a network cable.
If you are on another computer and need to know what Operating System is installed on the computer you are trying to connect to your wireless network, press and hold the Windows Logo key then press the <Pause> or <Break> key (on notebooks it may necessary to press and hold the <FN> key before pressing the Pause or Break key). The System Properties window will open and the Operating System is listed. Some newer notebooks no longer have a Pause or Break key.
For information on Network connection issues in Windows for Windows XP, Vista and Windows 7, please refer to Microsoft Knowledge Base article: Network connection problems in Windows
(A downloadable and printable version of the Knowledge Base article is available.)
Article ID: SLN130645
Last Date Modified: 03/30/2015 12:06 PM
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