Connect to a Mobile Broadband Network Using the Dell Mobile Broadband Utility
This article provides information on how to connect to a Mobile Broadband using the Dell™ Mobile Broadband Utility. It also provides additional information on how to correct issues that prevent connection.
Handle components and the SIM card with care. Do not touch the components or contacts on the SIM card. Hold it by its edges.
Ensure that the work surface is flat and clean to prevent scratching the computer cover.
Save any work in progress and exit all open programs.
Turn off the computer and all attached devices.
Ensure that the computer is off and not in power management mode. If you cannot shut down the computer using the computers' operating system, press and hold the power button for 10-15 seconds.
When the computer is connected to a docking device, undock it.
Disconnect the computer from the electrical outlet.
To avoid possible damage to the system board, wait 10 to 20 seconds and then disconnect any attached devices.
Disconnect all other external cables from the computer.
Remove any PCMCIA (PC Card) or ExpressCard form the system.
Close the display and turn the computer upside down on the flat work surface.
To avoid damaging the system board, you must remove the main battery before you service the computer.
Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.
Remove the SIM card and reinsert it.
For more information on removing and inserting the SIM card, refer to the Online User's Guide. Click Systems, then the make and model of the computer. Download the Owner's Manual or User's Guide and refer to the Adding and Replacing Parts section.
Install the battery, attach the A/C power and any other peripherals.
Contact your Service Provider to ensure the SIM card is compatible with the Mobile Broadband adapter.
Click Enable Radio.
(When a message pops up stating the wireless radio is still disabled, the radio is turned off via the wireless switch. To activate the radio, turn on the notebook wireless switch).
It will be either a sliding switch on the left or right side edge of the computer, a key combination or single key, look for the wireless icon .
For more information on where the wireless switch is located for your specific computer, browse to the Online User's Guide. Click the make and model of the computer and the preferred language. Download the Setup Guide or User's Guide and refer to the wireless switch information.
Look for "MDM,WRLES" the model number will begin with "DW".
You can also use the Find feature of your browser by clicking Edit, then Find. Enter MDM,WRLES in the text box to find the Mobile Broadband adapter
Reseat the Mobile Broadband adapter.
For more information on removing and replacing parts, refer to the Online User's Guide. Click Systems, then the make and model of the computer. Download the Service Manual and refer to the section for that part.
Download and install the latest drivers and software, for more information refer to: