Knowledge Base

The Touchpad Is Too Sensitive or Seems to Self-Click When Typing




Determine which Touchpad Software Is Installed

Adjustment of the touchpad sensitivity depends on which software application (Alps/Apoint or Synaptics) is installed in the system.

  1. Click the Start button, point to Settings, and double-click Control Panel
  2. Double-click the System icon to open the System Properties.
  3. Click the Hardware tab.
  4. Click the Device Manager button.
  5. Double-click Mice and other pointing devices.
  6. Determine which touchpad is listed under this category.
  7. Close Device Manager.
  8. Click OK to close System Properties.
  9. Close Control Panel.

Reinstall the Mouse Drivers

To remove the mouse driver:

  1. Click the Start button and click Control Panel.
    For Windows 9x, Windows ME, or Windows 2000, you may have to click Start, highlight Settings, then click Control Panel.
  2. The Control Panel window appears.
  3. Double-click the System icon.
  4. If present, click the Hardware tab.
  5. Click Device Manager.
  6. Click the plus (+) sign next to the Mice and other pointing devices category.
  7. Right-click the name of the driver you want to uninstall and then left-click Uninstall or Remove.

To download and reinstall the mouse driver:

  1. Browse to Dell Support. If your system shipped prior to Sept. 2, 2004 or otherwise shipped with the legacy Dell Resource CD media, browse to the Software Reinstall Guide.
  2. Click Drivers and Downloads under the Option 1: Most Popular Selections section to display the Drivers and Downloads page.
  3. Input the Service Tag or Product Type and Product Model.
  4. Click Go to open the Drivers and Downloads Search Criteria page.
  5. Click the appropriate Edit button and select the operating system and language you want using the drop-down menu if the default values are not correct.
  6. Scroll down the list of available drivers until <component> is visible.
  7. Click the <component> that you want to select. You may have to specify an installation method or a specific operating system type.
  8. Click Download Now in the File Name section to display the File Download - Security Warning window.
  9. Click Save.
  10. Using the Save In: drop-down menu, select My Documents, then click Save.
  11. Click Open when the download completes.
  12. Click Continue to open the Select the folder where you want to unzip the files to window.
  13. Click OK to open the Folder does not exist. Do you want to create it? window.
  14. Click Yes to open the All files were successfully unzipped window.
  15. When the message appears asking to overwrite the folder, click the Yes to All button.
  16. Click OK and follow the onscreen instructions.

Adjusting Touchpad Sensitivity

Touchpad performance is largely based upon human factors, which makes it difficult to quantify problems. Personal or environment factors such as skin type, temperature, and humidity can change the way touchpad performance is perceived.

People who use multiple touchpads from different vendors on a regular basis are more likely to notice subtle differences in performance.

Many adjustments are available for the Alps touchpad in the Mouse Properties, located in the Control Panel. These adjustments should be modified to meet each users specific needs

  1. Click the Start button, point to Settings, and double-click Control Panel
  2. Double-click on the Mouse icon to open the Mouse Properties.
  3. Click the Touch Pad tab.
  4. Ensure the Tap off when typing box is checked.
  5. Click the Touch Sensitivity Button.
  6. Adjust the sensitivity towards Low. (-)
  7. Click Apply.
  8. Click OK.
  9. Click OK.

Disable the Tapping Function

Many adjustments are available for the Alps touchpad in the Mouse Properties, located in the Control Panel. However, sometimes disabling the tapping function is the only way to resolve the issue.

  1. Click the Start button, point to Settings, and double-click Control Panel.
  2. Double-click the Mouse icon.
  3. Click the Touch Pad tab.
  4. Click to uncheck the Tapping box. (Or on newer systems, click the tapping arrow, then uncheck tap to click)
  5. Click Apply or Save.
  6. Click OK or the X to close.

Adjust the Synaptics Touchpad Sensitivity

Touchpad performance is largely based upon human factors, which makes it difficult to quantify problems. Personal or environment factors such as skin type, temperature, and humidity can change the way touchpad performance is perceived.

People who use multiple touchpads from different vendors on a regular basis are more likely to notice subtle differences in performance.

Many adjustments are available for the Synaptics touchpad in the Mouse Properties, located in the Control Panel. These adjustments should be modified to meet each users specific needs.

  1. Click the Start button, point to Settings, and double-click Control Panel to display the Control Panel window.
  2. Double-click the Mouse icon to display the Mouse Properties window.
  3. Click the Device Settings tab.
  4. Click the Settings button.
  5. Double-click Sensitivity.
  6. Click Touch Sensitivity or Touchguard.
  7. Adjust the sensitivity towards Heavy Touch (+).
  8. Click Apply or Save.
  9. Click OK.
  10. Click OK.

Synaptics Tapping Function

Many adjustments are available for the Synaptics touchpad in the Mouse Properties, located in the Control Panel. However, sometimes disabling tapping is the only way to resolve the issue.

  1. Click the Start button, point to Settings, and double-click Control Panel.
  2. Double-click on the Mouse icon to open the Mouse Properties.
  3. Click the Device Settings tab.
  4. Click the Settings button.
  5. Click Tapping.
  6. Click to uncheck the Enable Tapping box.
  7. Click Apply, click OK, and click OK.

Visit the Dell Community Forum for More Information

Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and to help each other. Use the message boards to post questions and answers.



Article ID: SLN55437

Last Date Modified: 11/07/2016 11:46 AM


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