Knowledge Base

How To Request Backup CDs for Your Dell Computer

As an alternative to downloading drivers individually, Dell customers can request discs containing the operating system originally installed on their system, as well as the device drivers and utilities specific to the system configuration as it was originally shipped.

  1. Requests are limited to one (1) set of backup discs per system purchased.
  2. The discs requested must match the operating system that was factory installed on the original order.

Please note that Dell will provide you the most up-to-date Resource disc available, containing the latest drivers and diagnostic tools currently being shipped on new systems. Due to the frequent updates, this Resource disc may not have all the drivers needed for your specific system, especially if it is over one (1) year old.

If you are considering an operating system reinstall, please click here for an alternative.

Individual drivers and downloads for your system can be found at Dell Downloads.

If you are a customer in the United States or Canada only, you can use the backup discs request form by clicking the following link:

Request Backup Discs

For customers in all other countries, please contact Dell Technical Support for assistance.

Article ID: SLN135486

Last Date Modified: 05/04/2015 12:28 PM

Rate this article

Easy to understand
Did this article solve your problem?
Yes No
Send us feedback
Change the CAPTCHA codeSpeak the CAPTCHA code
Enter Captcha Code
There is an error with an entry. Please try again entering your CAPTCHA code.
Feedback shows invalid character, not accepted special characters are <> () &#92;
Sorry, our feedback system is currently down. Please try again later.

Thank you. Your feedback has been sent.