Knowledge Base

How to Run Microsoft Internet Explorer in 'Safe Mode'

This article provides information on how to start Internet Explorer in safe mode. (without add-ons)

Table of Contents :

  1. What is the difference with 'SafeMode' and Normal
  2. Starting Internet Explorer in 'SafeMode'

1. What is the difference with 'SafeMode' and Normal

If you are having issues with Internet Explorer loading or stability issues one good troubleshooting step is to start the program in 'Safe Mode'. This mode will turn off any program add-ons and some extensions not required for the basic running of the browser.

If the browser works fine in 'safe mode' try disabling add-ons or non-standard extensions to try and determine where the fault lies.

2. Starting Internet Explorer in 'SafeMode

  1. Open a 'Command Prompt' window

  2. Type cd/ to get a blank C: prompt

  3. Type in "C:\Program Files\Internet Explorer\iexplore.exe" -extoff (where C: is your local drive)

  4. Press ENTER

Command Prompt Screen
Command Prompt
IE (Safe Mode) Window
IE Safe Mode Screen


How to open command prompt:

Below are some ways you can open a Command Prompt window within Windows.

Windows 10:

  • Click the Start button and typing 'cmd' into the search box.
  • Alternatively scroll through the start menu and within the 'Windows System' folder you will see the option for Command Prompt.
  • If keyboard installed - Keystroke Windows Key + X and click 'Command Prompt'.
  • From Task Manager you can also open the file menu and shoose 'Run New Task'. Type cmd or cmd.exe then click OK.

Windows 8:

  • From start screen - select 'All Apps' icon. Scroll to the right and locate the Windows System section. Select Command Prompt. This will open a new command prompt screen on the desktop.
  • If keyboard installed - Keystroke Windows Key + X and click 'Command Prompt'.

Windows 7:

  • Click Start > All Programs > Accessories > Command prompt
  • Or Keypress Windows Key + R and type cmd (short for command)

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Article ID: SLN265764

Last Date Modified: 08/22/2017 04:05 AM

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