Knowledge Base

Dell Encryption Enterprise\Dell Data Protection Enterprise Edition System Requirements


Hardware and software requirements need to be addressed prior to installing Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition).


Affected Products:

Dell Encryption Enterprise
Dell Data Protection | Enterprise Edition Shield

Affected Versions:

8.0.0 to 8.16.0




Server Infrastructure

Dell Encryption Enterprise requires Dell Security Management Server (formerly Dell Data Protection Server) for policy and key management.

Minimum Hardware Requirements

  • Intel Pentium or AMD Processor
  • 110 MB of free disk space
  • 512MB RAM
Note: Additional free disk space is required to encrypt the files on the endpoint. This size varies based on policies and size of drive.

Network Requirements

Dell Encryption Enterprise requires network connectivity to the Dell Security Management Server.

Note: By default Dell Security Management Server uses port 8443 for activations and port 8000 for policy communication.

If Dell Encryption Enterprise uses On-the-Box (OTB) entitlements (licenses) then cloud.dell.com over port 443 must be whitelisted.

External Media Requirements

Peripheral storage devices protected by Dell Encryption External Media require:

  • 55MB + free disk space equal to the largest file size
  • Plug and Play (PnP) identifier
  • File System:
    • FAT32
    • exFAT
    • NTFS

Software Requirements

Click on the appropriate product version for specific software requirements.

Note:
  • Operating system compatibility for storage devices protected by Dell Encryption External Media is based on the product version.

For information on locating the product version, reference:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 10 Education, Enterprise, Pro3 4

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode
3UEFI Supported
4Supports versions 1511 (November Update / Threshold 2), 1607 (Anniversary Update / Redstone), and 1703(Creators Update / Redstone 2).
4Version 1709 (Fall Creators Update / Redstone 3) is not supported.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
  • Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86/x64)
    • Visual C++ 2015 requires Windows Update KB29992626 if installed on Windows 7
Note: Microsoft Visual C++ 2012 Update 4 and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Encryption Enterprise through the installation wizard.
  • .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 10 Education, Enterprise, Pro3 4

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported
4Supports Versions 1511 (November Update / Threshold 2), 1607 (Anniversary Update / Redstone), and 1703(Creators Update / Redstone 2).
4Version 1709 (Fall Creators Update / Redstone 3) is not supported.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 10 Education, Enterprise, Pro3 4

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported
4Supports versions 1511 (November Update / Threshold 2) and 1607 (Anniversary Update / Redstone).
4Versions 1703 (Creators Update / Redstone 2) and 1709 (Fall Creators Update/Redstone 3) are not supported.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 10 Education, Enterprise, Pro3 4

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported
4Supports version 1511 (November Update / Threshold 2).
4Versions 1607 (Anniversary Update / Redstone), and 1703 (Creators Update / Redstone 2), and 1709 (Fall Creators Update/Redstone 3) are not supported.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 10 Education, Enterprise, Pro3 4

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported
4Supports version 1511 (November Update / Threshold 2).
4Versions 1607 (Anniversary Update / Redstone), and 1703 (Creators Update / Redstone 2), and 1709 (Fall Creators Update / Redstone 3) are not supported.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 10 Education, Enterprise, Pro3 4

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported
4Versions 1511 (November Update / Threshold 2), 1607 (Anniversary Update / Redstone), 1703 (Creators Update / Redstone 2), and 1709 (Fall Creators Update / Redstone 3) are not supported.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows XP SP3 Professional
  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro3
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro3
  • Microsoft Windows Embedded 8.1 Industry

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.
3UEFI Supported

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows XP SP3 Professional
  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows XP SP3 Professional
  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows XP SP3 Professional
  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows XP SP3 Professional
  • Microsoft Windows Vista SP0-SP2 Enterprise, Professional, Business
  • Microsoft Windows 7 SPO-SP1, Enterprise, Professional, Ultimate1
  • Microsoft Windows Embedded Standard 72
  • Microsoft Windows 8 Enterprise, Pro

1The Encryption Client is not supported within Windows XP Mode.
2Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note: The encryption client does not support dual boot configurations as it’s possible to encrypt system files of the other operating systems.
  • Microsoft Visual C++ 2008 SP1 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • .NET Framework Version 3.5 SP2 or later
Note:

For additional support, US based customer can call Dell Data Security ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.


Article ID: SLN295805

Last Date Modified: 10/27/2017 03:54 PM


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