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How to Roll Back a Device Driver using Windows

This article provides information on How to Roll Back a Device Driver in Windows.

Table of Contents:

  1. When to Roll Back a Driver
  2. How to Roll Back a Driver

1. When to Roll Back a Driver

A user may report a driver has become unstable or a device has stopped functioning correctly after that device driver was updated.

This can sometimes occur if there is an issue with the updated driver or if another device driver is in conflict with the one just updated.

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2. How to Roll Back a Driver

When a driver becomes unstable, you can Roll Back that driver to the last working version.

To do this, please follow the steps below:

  1. Select Start > Control Panel > Device Manager
  2. Alternatively Select Start and enter "Device Manager" into the Search field.

The Device Driver which has stopped functioning may be displayed in the Device Manager as an Exclamation Mark or a Red Cross.

  1. Navigate to the suspected device driver and Right Click on the driver name. Select Properties to open the Properties Window.

  1. Go to the "Driver" tab and Select Roll Back Driver

Note: When the Roll back Driver button isn't available (greyed out) it is an indication that a previous driver version is not available, or has not been installed for that device
  1. This will load the previously installed driver.
  2. Restart your system and test the device in question.

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If you require further assistance, please contact Technical Support

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Article ID: SLN155153

Last Date Modified: 12/12/2017 12:07 PM

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