Article Number: 000140566
This article provides the information on "Microsoft Lync 2013 may not detect audio devices on Intel WiDi enabled systems".
Systems that are equipped with a WiDi USB Intel Wireless card may find that the Audio Device in the system is not detected by Microsoft Lync 2013 (Figure 1):
Figure 1
The issue is caused by the WiDi USB driver that acts as an audio gateway.
If you are not actively using WiDi, the WiDi USB interface can be disabled in device manager until it is needed.
Open Device Manager then disable the Intel UoIP Bus and Host Controller by right clicking on Intel UoIP Bus and clicking Disable (Figure 2).
Figure 2
Exit and Restart Microsoft Lync 2013 and the Audio Device should be detected (Figure 3):
Figure 3
21 Feb 2021
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Solution