I Purchased Microsoft Office with My Dell Computer and It Is Missing
What do I do if Office Is not Installed and I Have Purchased an Upgrade?
Dell ships most home computers from the factory with a basic version of Office named Starter, which can then be upgraded using the Microsoft Product Information (MPI) card enclosed in the packaging. It is possible that the computer will not have Office Starter installed even though you have purchased an Office upgrade. In this case, it will be necessary to download and install Office using the Product Key on the MPI card.
Go to Microsoft Office and click the Download link at the bottom of the page. Enter your Product Key information as found on your MPI card and complete the form as indicated.
Where to locate the MPI Card is shown below (Figures 1 & 2)
Figure 1: MPI Card Appearance
Figure 2: MPI Card in the System Box
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