Article Number: 000139266
Latitude Rugged Extreme: Computer Status LEDs Location and Usage
Summary: Are you having issues with the Battery or is your laptop not Posting? The following article shows you where the LEDs are located and what they mean for the Latitude Rugged laptop range. ...
Article Content
Symptoms
Table of Contents:
- Latitude 12 Rugged Extreme 7214
- Latitude 14 Rugged 5414
- Latitude 14 Rugged 7414
- Battery LED usage
- Diagnostic LED usage
Latitude 12 Rugged Extreme 7214
(Fig.1 Latitude Rugged Extreme 7214 Status LEDs)
| 1 | Power Status LED | 2 | Hard drive Activity Status LED |
| 3 | Battery Status LED |
| Power State | LED Behavior |
|---|---|
| On | Solid Green |
| Standby | Blinking Green |
| Off, Hibernate | Off |
Latitude 14 Rugged 5414
(Fig.2 Latitude Rugged 5414 Status LEDs)
| 1 | Power Status LED | 2 | Hard drive Activity Status LED |
| 3 | Battery Status LED |
| Power State | LED Behavior |
|---|---|
| On | Solid Green |
| Standby | Blinking Green |
| Off, Hibernate | Off |
Cause
Latitude 14 Rugged 7414
(Fig.3 Latitude Rugged 7414 Status LEDs)
| 1 | Power Status LED | 2 | Hard drive Activity Status LED |
| 3 | Battery Status LED |
| Power State | LED Behavior |
|---|---|
| On | Solid Green |
| Standby | Blinking Green |
| Off, Hibernate | Off |
Battery LED usage
| LED Behavior | Description |
|---|---|
| Alternately blinking Amber and Green | Unsupported non-Dell AC Adapters |
| Alternately blinking Amber with solid Green | Temporary Battery failure with AC Adapter plugged |
| Constantly blinking Amber LED only | Fatal Battery error with AC Adapter plugged |
| LED off | Battery in full charge mode with AC Adapter plugged |
| Constant solid Green LED | Battery in charge mode with AC Adapter plugged |
Resolution
Diagnostic LED usage
Remember that the diagnostic LEDs only serve as an indicator of the progress through the Power On Self-Test (POST) process. (For all the tables.) These LEDs do not indicate the problem that caused the POST routine to stop.
If you are seeing a recognizable code of both amber and green flashes (which repeats), follow the instructions. If you have to contact your local support, ensure that you have the code information to hand. The technician needs this information to help you further.
If you are seeing an unrecognizable code, one that is not listed below - then get in touch with your local support straight away.
| LED Code | Fault Description | Next Steps |
|---|---|---|
| 2, 1 | A possible processor failure has occurred | Contact Dell Support |
| 2, 2 | A possible BIOS ROM failure has occurred | Contact Dell Support |
| 2, 3 | The memory modules are not detected | Troubleshoot Memory |
| 2, 4 | The memory modules are detected but have encountered an error | Troubleshoot Memory |
| 2, 5 | The memory modules are detected but are not recognized | Troubleshoot Memory |
| 2, 6 | A system board failure has occurred | Contact Dell Support |
| 2, 7 | The LCD encountered a problem during initialization | Troubleshoot Video |
| 3, 1 | CMOS battery failure | Contact Dell Support |
| 3, 2 | A possible graphics card/video failure has occurred | Troubleshoot Video |
| 3, 3 | Recovery Image not found | Contact Dell Support |
| 3, 4 | Recovery Image found, but not valid | Contact Dell Support |
Article Properties
Affected Product
Latitude 7214 Rugged Extreme, Latitude 5414 Rugged, Latitude 7414 Rugged
Last Published Date
26 Aug 2022
Version
6
Article Type
Solution