Knowledge Base

How to Download the Latest Broadcom USH Drivers and Resolve Unknown Device Issues



For help with obtaining and installing the drivers for the Broadcom Unified Security Hub (USH) w/swipe sensor, and how to resolve unknown devices issues after a clean install of Windows, select one of the options below.


Table of Contents:

  1. Obtaining Broadcom Unified Security Hub (USH) W/Swipe Sensor Drivers
  2. Resolving Unknown Devices Issues After a Clean Install of Windows

1. Obtaining Broadcom Unified Security Hub (USH) W/Swipe Sensor Drivers

  1. Select from the links below the series of computer you have. For help identifying the model number of your Latitude or Precision, refer to Dell Knowledge Base article How to find the product model of your Dell computer.
  1. When the table for your series of Latitude appears, find your computer within the table.
  2. Select the file ID name under the Operating System installed on your computer.
  3. Once the driver page opens, refer to the Installation instructions located at the bottom of the page on how to download and install the driver.
Note: When your computer is not listed in the table, you can look for the driver on the Dell Support site. When available, the Broadcom USH w/swipe sensor drivers are included in the Dell ControlVault Driver or Dell ControlVault2 Driver and Firmware files, located in the Security category. For more information on how to download and install drivers, refer to the Dell Knowledge Base article Drivers and Downloads FAQ's.

1. Latitude 7000 Series

Model
Number
Windows
XP (32bit) XP (64bit) Vista (32bit) Vista (64bit) 7 (32bit) 7 (64bit) 8(8.1) (32bit) 8(8.1) (64bit) 10 (32bit) 10 (64bit)
E7202 H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E7214 Rugged H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E7414 Rugged H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E7240 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E7250 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E7270 H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E7280 P62GJ
E7350 HGX2G HGX2G
E7370 P62GJ P62GJ P62GJ
E7440 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E7450 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E7470 H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E7480 P62GJ P62GJ P62GJ
Table 1: Latitude 7000 Series Computers

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2. Latitude 6000 Series

Model
Number
Windows
XP (32bit) XP (64bit) Vista (32bit) Vista (64bit) 7 (32bit) 7 (64bit) 8(8.1) (32bit) 8(8.1) (64bit) 10 (32bit) 10 (64bit)
E6220 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6230 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6320 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6330 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6400 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6400 ATG 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6400 XFR 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6410 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6410 ATG 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6420 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6420 ATG 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6420 XFR 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6430 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6430 ATG G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6430s G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6440 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6500 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6510 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6520 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
E6530 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E6540 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
Table 2: Latitude 6000 Series Computers

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3. Latitude 5000 Series

Model
Number
Windows
XP (32bit) XP (64bit) Vista (32bit) Vista (64bit) 7 (32bit) 7 (64bit) 8(8.1) (32bit) 8(8.1) (64bit) 10 (32bit) 10 (64bit)
E5179
2-in-1
P62GJ P62GJ
E5250 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E5270 H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E5280 P62GJ
E5285 P62GJ
E5288 P62GJ
E5289
2-in-1
P62GJ
E5400 R210495 V3P97 R210495 V3P97 V3P97
E5410 V3P97 V3P97 HG3V1 V3P97
E5414 Rugged H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E5450 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E5470 H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E5480 P62GJ
E5488 P62GJ
E5500 R210495 V3P97 R210495 V3P97 V3P97
E5510 V3P97 V3P97 HG3V1 V3P97
E5550 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
E5570 H9RJ2 P62GJ P62GJ H9RJ2 P62GJ
E5580 P62GJ
Table 3: Latitude 5000 Series Computers

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4. Latitude 4000, 13 and Z Series

Model
Number
Windows
XP (32bit) XP (64bit) Vista (32bit) Vista (64bit) 7 (32bit) 7 (64bit) 8(8.1) (32bit) 8(8.1) (64bit) 10 (32bit) 10 (64bit)
E4200 R210495 V3P97 R210495 V3P97 V3P97
E4300 5DKPT V3P97 R5W65 V3P97 5DKPT RDYG9 5DKPT RDYG9
E4310 5DKPT V3P97 R5W65 V3P97 5DKPT RDYG9 5DKPT RDYG9
Latitude 13 V3P97 V3P97 V3P97
Latitude Z R210495 V3P97 R210495 V3P97
Table 4: Latitude 4000 Series Computers

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5. Latitude XT Series

Model
Number
Windows
XP (32bit) XP (64bit) Vista (32bit) Vista (64bit) 7 (32bit) 7 (64bit) 8(8.1) (32bit) 8(8.1) (64bit) 10 (32bit) 10 (64bit)
XT2 R210495 V3P97 R210495 V3P97 V3P97
XT2 XFR R210495 V3P97 R210495 V3P97 V3P97
XT3 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
Table 5: Latitude XT Series Computers

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6. Precision Series

Model
Number
Windows
XP (32bit) XP (64bit) Vista (32bit) Vista (64bit) 7 (32bit) 7 (64bit) 8(8.1) (32bit) 8(8.1) (64bit) 10 (32bit) 10 (64bit)
M2400 R210495 V3P97 R210495 V3P97 V3P97
M2800 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
M3510 P62GJ P62GJ P62GJ
M3520 P62GJ
M4400 R210495 V3P97 R210495 V3P97 V3P97
M4500 5DKPT V3P97 R5W65 V3P97 5DKPT RDYG9 5DKPT RDYG9
M4600 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
M4700 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
M4800 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
M6400 R210495 V3P97 R210495 V3P97 V3P97
M6500 5DKPT V3P97 R5W65 V3P97 5DKPT RDYG9 5DKPT RDYG9
M6600 5DKPT R5W65 5DKPT RDYG9 5DKPT RDYG9
M6700 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
M6800 G8RG0 HGX2G G8RG0 HGX2G G8RG0 HGX2G
M7510 P62GJ P62GJ P62GJ
M7710 P62GJ P62GJ P62GJ
Table 6: Precision Series Computers

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2. Resolving Unknown Devices Issues After a Clean Install of Windows

After a clean install of Windows, there may be one or more listing(s) in Device Manager that read as an Unknown device.

To resolve these, install all the drivers available in the Chipset category available for your computer on the Dell Support website. For more information, refer to Dell Knowledge Base article How do I download and install a device driver?

Note: Dell also has an automated detect tool that may be offered for your Dell computer that detects required drivers and utilities updates and also installs them on your Dell computer. For more information, refer to the Dell Knowledge Base article Drivers by System Analysis or Detect Drivers.

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Article ID: SLN129590

Last Date Modified: 04/03/2017 12:15 PM


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