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How do I determine a failed DIMM/SIMM slot by hex address? - KB Article - 148442




Determine the memory failure by HEX address.

If your system crashes, either the BIOS reports an error or the manufacturers hardware diagnosis will point to a specific HEX address. This HEX address can be used to determine which DIMM/SIMM slot is at fault.

To determine the memory failure by HEX address, perform the following steps:

  1. Click Start, point to Programs, point to Accessories and click Calculator.
  2. Change the View to Scientific View and select the HEX radio button.
  3. Type the hex address into the calculator.
  4. Click the DEC radio button to convert to decimal format.
  5. Divide by 1024 to return the memory in kilobytes.
  6. Divide again by 1024 to return the value in megabytes .

In the example illustrated in Figure 1, the fault appears at 1824MB. If your memory configuration is 256Mb x 8 DIMMs, a total of 2048Mbs. Divide 1824 by 256 which returns 7.125 therefore the 7th DIMM is at fault.


Figure 1 - Calculator



 
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Article ID: SLN107236

Last Date Modified: 07/29/2010 12:00 AM


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