Knowledge Base

This article describes a situation in which XenServer does not respond to an iDRAC 6 graceful shutdown request issued from Internet Explorer 8.


Article Summary: This article describes a situation in which XenServer does not respond to an iDRAC 6 graceful shutdown request issued from Internet Explorer 8.


Table of Contents:
  1. Question
  2. Solution




1.


Question


When using the iDRAC web interface to issue a graceful shutdown request from IE8, XenServer will not respond. This is has only been documented with iDRAC 6, IE8, and XenServer. Other remote access controllers and versions, browsers and versions, or host operating systems and versions may or may not be affected.



2.


Solution


Dell Engineering is aware of the issue. The currently recommended workaround is to shut down the host from the Shutdown menu in the XenServer console or the XenCenter management GUI.

 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN165130

Last Date Modified: 01/21/2013 12:00 AM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.