Knowledge Base

Edge Gateway unable to automatically detect private Access Point Name details





Summary: Dell Edge Gateway Model 5000 and 5100 systems unable to automatically detect private Access Point Name (APN) network details


Cannot automatically detect APN.

Dell Edge Gateway Model 5000 and 5100 Edge systems running Microsoft Windows 10 and equipped with Verizon WWAN module/option are unable to automatically detect private Access Point Name (APN) network details.

When using a unique APN (as required with private networks) the user must manually enter the APN in the Windows 10 native connection manager.

The device will not automatically attach when using a private network with a unique APN, this is a limitation of Windows 10


Manually configure APN.

This is a limitation of Windows 10 and not a failure of the system.

Manually enter the Mobile Broadband unique APN details into the Windows 10 Connection Manager.



Article ID: SLN302537

Last Date Modified: 07/25/2017 03:47 PM


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