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024-362 IOT Start Image Marking Time-out Error on the Dell 2155cn/cdn Laser Printer


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  1. 024-362: IOT Start Image Marking Time-out Error on the Dell 2155cn/cdn Laser Printer



1.

024-362: IOT Start Image Marking Time-out Error on the Dell 2155cn/cdn Laser Printer


  1. Turn off the Printer and remove the communication cables (USB or Ethernet, depending on Set-Up)


  2. Power the Printer on and Print a System Settings Report


  3. If the error recurs download the latest Firmware from the Dell Support Site


  4. NOTE: Do Not turn off the Printer while the Firmware update is being applied as it may damage the controller card in the Printer, follow the on-screen instructions carefully.

  5. Print another System Settings Report and verify if error has recurred


  6. If the error has recurred, please contact Dell via the Twitter button, to advise of a technical fault

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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN286266

Last Date Modified: 05/11/2016 12:49 PM


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