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How do I resolve the error message This operation has been cancelled... when I try to add or delete a printer in Microsoft Windows?




Adding or deleting printers in Microsoft Windows can be restricted by certain registry key settings.

NOTICE

NOTICE: The following procedure contains information about editing the Windows registry. Dell does not guarantee success or support these actions. Any use of the information provided herein, is performed at your own risk. You should make a backup copy of the registry files prior to executing any of the following steps. Incorrect use of the registry editor and editing the registry files can cause serious problems that may require a complete reinstall of your operating system. Dell assumes no responsibility, expressed or implied, regarding the consequences of any action taken as a result of the information provided herein.
  1. Click the Start button, click Run, and then type Regedit in the Open box.
  2. Click OK.
    The Registry Editor window appears.
  3. Click the plus (+) sign next to each of the following keys:

    HKEY_CURRENT_USER
    Software
    Microsoft
    Windows
    CurrentVersion
    Policies
    Explorer


    An example of the registry key settings. (Figure 2).


    Figure 2
  4. In the right pane, right-click the dword value (Table 1) and then left-click Delete.
  5. Repeat step 4 as necessary.
  6. Click Yes to confirm the key deletion.
  7. Close the Registry Editor.
  8. Restart the computer.

NOTE

NOTE: All values mentioned below are DWORD values. Refer to Table 1, below, for a description of each registry key. A data value of 1 enables the setting while a data value of 0 disables the setting.

DWORD Value

Description

NoAddPrinter

Prevents you from installing a new printer on your computer.

NoDeletePrinter

Prevents you from deleting an existing printer on your computer.

NoPrinterTabs

Hides the General and Details tab in the Printer Properties Window.

Table 1


When you try to add or delete a printer in the Microsoft Windows operating system, you receive the following error message.

When you try to add or delete a printer in the Microsoft Windows operating system, you receive the following error message.(Figure 1)


Figure 1

Adding or deleting printers in Microsoft Windows can be restricted by certain registry key settings. The registry values and a description of what they do is mentioned in the Solution section below. Deleting or modifying these keys will prevent the error message from displaying.




Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN36828

Last Date Modified: 02/17/2016 01:52 PM


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