Why the Venue 8 Pro screen dims automatically when a Targus SafePort Rugged Mac Pro case or other custom case is installed blocking the ambient light sensor (ALS)
This article provides information on "Why the Venue 8 Pro screen dims automatically when a Targus SafePort Rugged Mac Pro case or other custom case is installed blocking the ambient light sensor (ALS)".
LCD screen is dim when Targus SafePort Rugged Max case is installed
Research has indicated that the bezel design of the Targus SafePort Rugged Max Pro Case covers (an other custom covers) the ambient light sensor making the system think it is being used in a very dark environment.
Disabling the ambient light sensor or removing the case restores the LCD brightness.
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Article ID: SLN288769
Last Date Modified: 09/15/2014 11:07 AM
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