Knowledge Base

How to use Dell Command | Update to update all drivers BIOS and firmware for your system



This article provides information on "How to use Dell Command | Update to update all drivers BIOS and firmware for your system".


Table of Contents

  1. Dell Command | Update.
  2. Installation of DCU.
  3. Advanced Driver Restore for Windows Reinstallation
  4. Device Driver Version reporting/exporting

Dell Command | Update.

Dell Command | Update (DCU) is a Dell utility that allows you to automate driver, BIOS and firmware updates on your system.

The Dell Command | Update tool allows you to keep your system up to date without you having to know every driver or update needed. It will automatically interrogate your system and compare it to the available updates on dell.com/support for your specific system.

NOTE: This application is compatible with Latitude E-Series, OptiPlex Desktops 745 and newer, Precision Workstations 390 and newer, Precision Mobile M2400 and newer and Venue Pro tablets.

Top of the Page


Installation of DCU.

You can download the latest version of the software from the following link: Dell Command | Update (Version 2.3.1, July 2017). Or search for the file within the Drivers & downloads section and the Systems Management category for your computer at Dell Support Website.

Download the latest version then Double-click the file, Then click the INSTALL button on the Dell Update Package screen (Figure 1).

NOTE: You will be using the most current version of the application. The images below may indicate previous versions but the installation process should remain the same.


Figure 1. - Dell Command | Update Install screen.

Click YES to the User Account Control (UAC) prompt the click Next on the Dell Command Update setup screen (Figure 2).


Figure 2. - Click Next on the InstallShield Wizard screen.

Accept the License Agreement then Click Next to continue installation (Figure 3).


Figure 3. - Accept License Agreement and continue.

Click the Install button to continue (Figure 4).


Figure 4. - Click Install to begin installation.

When the installation wizard is complete, click the Finish button (Figure 5).


Figure 5. - Click Finish after the installation completes.

Close the Update Package window. And the installation is complete (Figure 6).


Figure 6. - Click Close to finish the full installation process of Dell Command | Update.


How to use DCU.

You will now find the Dell Command Update application listed on your applications or all programs menu (Figure 7).


Figure 7. - Location of Dell Command Update in Apps menu.

Double-Click Dell Command Update to open. It is recommended you select the Default settings, then Click the OK button (Figure 8).


Figure 8. - Choose default settings and click OK to open the Dell Command | Update applicatoin.

Click the Check button to allow DCU to interrogate your system and identify any needed updates for the system (Figure 9).


Figure 9. - Perform a Check for driver updates.

Depending on how current your system is, you may have several updates, or like in this case a single update. Check the Recommended Updates and Check Automatically restart system (when required) Then click the Install button (Figure 10).


Figure 10. - Click Install to begin installation of recommended updates.


Figure 11. - Customization screen for manual install of driver updates.

Once all the updates are installed (there may be multiple restarts) click the Close button (Figure 12).

DCU 5 of 5 updates are completed
Figure 12. - Click Close after updates have installed and system finishes rebooting.

Your system should now be up to date.

On the left side of the main screen "Update History" can be checked to verify which updates have been installed by date (Figure 13).


Figure 13. - Update History screen with report of recent updates.

You can use the settings icon (small gear icon along the top right hand corner) to set up a schedule to help keep the system updates on a continuous basis (Figure 14).

DCU opening the settings options
Figure 14. - Set schedule for updates.

Top of the Page


Advanced Driver Restore for Windows Reinstallation

Advanced Driver Restore provides a one-click installation of the base driver cab-file to provide device ID’s for all internal devices. Once complete, you can reboot, open DCU and run a check. With All Device ID’s in place, it will pull "ALL" the latest drivers.

Dell hosts all CAB files at the link below

Dell Command | Deploy - Driver Packs for Enterprise Client OS Deployment

Advanced Driver Restore for Windows Reinstallation process (Figures 15-17):

Advanced Driver Restore
Figure 15. -Selecting the Advanced Driver Restore option

Preparing driver restore
Figure 16. - The tool preparing for the driver restore

Enable option and specify driver library
Figure 17. - Enabling the option and selecting the CAB file location to pull the drivers from

You must extract the driver cab for the specific computer onto a USB key or other location. By specifying the location, the CAB file can be loaded to baseline the Device Manger and prepare the system for a full update "Check".

Top of the Page


Device Driver Version reporting/exporting

You can export a complete report of all current driver firmware, and BIOS versions by selecting "System Information" on the left side of the main screen. The screen below will provide the option to Export the report (Figure 18):

Driver and BIOS firmware export option
Figure 18. - Creating a driver information log file.

You can then convert the report to an Excel file. Once the file has been exported to a location, open Excel and navigate to that file. You will see the following option menu when you click to open the file. Choose the top option "As an XML Table" (Figure 19):

Open report as an XML table
Figure 19. - Open report as an XML table.

Click "OK" on the following message that appears (Figure 20):

Click OK on Excel message
Figure 20. - Click OK to continue.

Below is an example of an Excel report for the listed drivers and versions of the system (Figure 21). This can be very helpful in verifying that a driver did in fact update to the latest version.

Excel report of drivers
Figure 21. - Excel report of installed drivers and versions.

Top of the Page







Article ID: HOW10760

Last Date Modified: 08/10/2017 03:49 PM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.