Windows Support

Whether you're looking to upgrade your system, customize your desktop, explore Dell apps, or troubleshoot common issues, we have everything you need to make the most out of your Windows device. Explore our extensive collection of support articles and find the solutions you need to unlock the full potential of your Windows device.

• Overview
• Windows 10 Support
• Windows 11 Support

Dell computers tested for upgrade to Windows 11

View a list of Dell devices that were tested for upgrade from Windows 10 to Windows 11.

Dell computers tested for upgrade to Windows 11

SupportAssist OS Recovery

Learn how to reinstall or reset Windows using SupportAssist OS Recovery.

SupportAssist OS Recovery

Troubleshoot Slow Performance

Learn what slow performance looks like and how to fix it.

Troubleshoot Slow Performance

Additional Support

Set Up Windows

Learn how to install Windows for the first time with this step-by-step guide to ensure a smooth setup process and avoid common errors.

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Update Windows and Drivers

Keep your Dell device optimized. Learn how to update Windows and drivers effortlessly. Enhance performance and security with our step-by-step guide.

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Personalize Your Windows

Learn how to customize Windows - change wallpaper, display settings, add users, enhance security, and more. Make your PC truly yours with these tips.

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Back Up Your Files and Keep Your Data Safe

Learn how to safeguard your Windows device with backup solutions and recover your data in case of emergencies. Explore step-by-step instructions for efficient backup and recovery.

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Set Up Your Peripherals

Learn how to set up external devices like displays, printers, and webcams to enhance your laptop or desktop. Easy step-by-step instructions.

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Apps For Your Dell

Discover the suite of Dell applications pre-installed on your computer. Learn how to optimize your Dell experience with these powerful tools.

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Connect to a Network

Learn how to connect your device to your home, work, or a public hotspot wireless network, or using a network cable to get online.

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Windows 8 Support

Learn how to, troubleshooting and upgrading tips for Windows 8. Get Microsoft Windows 8 support information for your Dell PC here.

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Windows 7 Support

Learn how to, troubleshooting and upgrading tips for Windows 7. Get Microsoft Windows 7 support information for your Dell PC here.

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Repair, Reset, or Reinstall Windows

Restore your computer to factory settings or reinstall Windows when your system won't start normally. Use SupportAssist OS Recovery to fix critical issues and get your system running again.

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Setting Up Windows Hello: PIN, Fingerprint, or Face Recognition

Learn how to secure your computer with Windows Hello. Use biometric authentication such as PIN, fingerprint, or facial recognition to simplify the Windows login process.

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Windows Display Settings: Brightness, Color, Scaling,

Adjust screen brightness and display settings in Windows 11. Discover easy steps to reduce brightness, change display, and optimize monitor settings.

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Video Resources

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Getting Started: Set Up Windows

New to Windows?

This quick guide eases your setup process. Choose country, keyboard, and connect t o the internet. Name your device, accept the license, and select personal or work/school use. Log in with your Microsoft account or create one. For more features and apps, explore the 'Get Started' app. Simplify your Windows setup with these easy steps!

Next, let’s download and install the latest Windows updates and drivers. ... View More View Less

Getting Started: Personalize Your Windows

Let us help you customize Windows on your Dell PC. Learn how to set a wallpaper, customize display settings, c hange the font, or color scheme, add new users, add a PIN or enable fingerprint for account security, and more.

After customizing Windows, let us see which Dell apps come preinstalled on your new Dell PC.

Helpful links: 
If you need help to check if you already have a Microsoft Account, go to the Microsoft account help page. 
If you are having trouble adding an account in Windows, go to the Microsoft Account page for help ... View More View Less

How to Perform an OS System Restore (With Data Backup)

This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." ... View More View Less