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Windows Support

Whether you're looking to upgrade your system, customize your desktop, explore Dell apps, or troubleshoot common issues, we have everything you need to make the most out of your Windows device. Explore our extensive collection of support articles and find the solutions you need to unlock the full potential of your Windows device.

Promoted Content

Dell computers tested for upgrade to Windows 11
Dell computers tested for upgrade to Windows 11

View a list of Dell devices that were tested for upgrade from Windows 10 to Windows 11.

SupportAssist OS Recovery
SupportAssist OS Recovery

Learn how to reinstall or reset Windows using SupportAssist OS Recovery.

Troubleshoot Slow Performance
Troubleshoot Slow Performance

Learn what slow performance looks like and how to fix it.

Additional Support

Set Up Windows
Learn how to install Windows for the first time with this step-by-step guide to ensure a smooth setup process and avoid common errors.
Update Windows and Drivers
Keep your Dell device optimized. Learn how to update Windows and drivers effortlessly. Enhance performance and security with our step-by-step guide.
Personalize Your Windows
Learn how to customize Windows - change wallpaper, display settings, add users, enhance security, and more. Make your PC truly yours with these tips.
Back Up and Recovery
Learn how to safeguard your Windows device with backup solutions and recover your data in case of emergencies. Explore step-by-step instructions for efficient backup and recovery.
Set Up Your Peripherals
Learn how to set up external devices like displays, printers, and webcams to enhance your laptop or desktop. Easy step-by-step instructions.
Apps For Your Dell
Discover the suite of Dell applications pre-installed on your computer. Learn how to optimize your Dell experience with these powerful tools.
Connect to a Network
Learn how to connect your device to your home, work, or a public hotspot wireless network, or using a network cable to get online.
Windows 8 Support
Learn how to, troubleshooting and upgrading tips for Windows 8. Get Microsoft Windows 8 support information for your Dell PC here.
Windows 7 Support
Learn how to, troubleshooting and upgrading tips for Windows 7. Get Microsoft Windows 7 support information for your Dell PC here.

Video Resources

Getting Started: Set Up Windows

New to Windows?

This quick guide eases your setup process. Choose country, keyboard, and connect to the internet. Name your device, accept the license, and select personal or work/school use. Log in with your Microsoft account or create one. For more features and apps, explore the 'Get Started' app. Simplify your Windows setup with these easy steps!

Next, let’s download and install the latest Windows updates and drivers.
Getting Started: Personalize Your Windows

Let us help you customize Windows on your Dell PC. Learn how to set a wallpaper, customize display settings, change the font, or color scheme, add new users, add a PIN or enable fingerprint for account security, and more.

After customizing Windows, let us see which Dell apps come preinstalled on your new Dell PC.

Helpful links: 
If you need help to check if you already have a Microsoft Account, go to the Microsoft account help page
If you are having trouble adding an account in Windows, go to the Microsoft Account FAQ page for help
How to Perform an OS System Restore (With Data Backup)

This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish."

Other Resources

SupportAssist for Home PCs
SupportAssist for PCs
Use SupportAssist to keep your dell optimized
Support Library
Support Library
Access all our knowledge base articles.
Download
Dell Download Center
Reinstall your software or get the last software that you bought.