How to Determine if a Power Supply on PowerScale ISILON Genuinely Failed or Generated a False Alert

This video will demonstrate the how to determine if a Power Supply on PowerScale ISILON genuinely failed or if this is a false alert generated for another reason.

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Power scale is how to series. How to check if a power supply has genuinely failed reference Dell knowledge base article number 20717. This video was created to show the steps of KB 20717 describing how to check if a power supply has genuinely failed or if this is a false alert generated. For another reason, you may see or receive an alert.

Similar to the ones shown here, power supply status, external or internal fault power supply on node X is not providing power before you begin. Ensure that you have the correct IP address to connect to the command line interface. Cl ensure you have root or admin credentials to log into the cluster demonstration how to check if a power supply has genuinely failed.

Open an SSH connection on any node in the cluster and log in using the root account check if the power supply is genuinely failed on the node for which you received the alert, modify the command in the KB with the node number on which the alert was received here. The output return shows that the power supplies on node two are good.

If you want to check the power supply status on all the nodes, replace the node number with the minus s option. If you see any power supplies failed contact Dell technology support for further troubleshooting reference.

The following for more information article number 517459 spurious PS fault, internal and PS fault external alerts are sometimes generated by gen six nodes. Article number 19622. How to check the firmware version of power supply via cli Thank you for watching.