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Technical Support Phone Numbers

Call Dell Technical Support if you would like our friendly technical experts to help you resolve an issue or answer a technical question about your Dell product.

You’ll find the phone numbers for our technical product support teams below and a list of information you can prepare to help us give you the best technical support.

Information to have on hand when you call

  • The Service Tag or Express Service Code of your Dell product
  • The version of the operating system installed on your computer
  • The error message or beep code you encountered
  • A description of what happened when the problem occurred

DepartmentHours of OperationPhone Number
Hong Kong - Basic Support
Personal (Desktop/Laptop/Projector/Wireless/PDA)
Monday-Friday
9:00 - 18:00
2969-3188
1-1-Express Service Code
Hong Kong - Basic Support
Personal (XPS/Adamo/Alienware)
24x73416-6923
1-Express Service Code
Hong Kong - Basic Support
Commercial Customer (Desktop/Laptop/Workstation)
Monday-Friday
9:00 - 18:00
2969-3191
1-1-Express Service Code
Hong Kong - Basic Support
Commercial Customer (Wireless/PDA)
Monday-Friday
9:00 - 18:00
2969-3191
1-2-Express Service Code
Hong Kong - Basic Support
Commercial Customer Bundle LCD/LED
Monday-Friday
9:00 - 18:00
2969-3191
1-3-Express Service Code
Hong Kong - Basic Support
Commercial Customer Stand Alone LCD/LED
Monday-Friday
9:00 - 18:00
2969-3191
1-4-Express Service Code
Hong Kong - ProSupport
Commercial Customer Desktop/Notebook/Workstation
24x72969-3187
-1-1-1
Hong Kong - ProSupport
Commercial Customer Printer
24x72969-3187
-1-1-2
Hong Kong - ProSupport
Commercial Customer Poweredge Server
24x72969-3187
-1-1-3
Hong Kong - ProSupport
Commercial Customer PowerVault Storage
24x72969-3187
-1-1-4
Hong Kong - ProSupport
Commercial Customer EMC Storage
24x72969-3187
-1-1-5
Hong Kong - ProSupport
Commercial Customer Compellent Storage
24x72969-3187
-1-1-6
Hong Kong - ProSupport
Commercial Customer PowerConnect Network
24x72969-3187
-1-1-7
Hong Kong - ProSupport
Commercial Customer Force 10 Network
24x72969-3187
-1-1-8
Hong Kong - ProSupport
Commercial Customer Tablet PC
24x72969-3187
-1-1-9
Macau - Basic Support
Commercial Customer (Desktop/Laptop/Workstation)
Monday-Friday
9:00 - 18:00
0800-105
Macau - ProSupport
Commercial Customer Desktop/Notebook/Workstation
24x70800-107
Macau - ProSupport
Commercial Customer Server/Storage/Network
24x70800-106
ProSupport for software View More
ProSupport for multivendor software View More