Lasso provides a snapshot view of an infrastructure that includes Servers, Enclosures (M1000e and VRTX) and Network (Storage Area Network (SAN), Local Area Network (LAN) and Network Attached Storage (NAS)) equipment in an easy to consume report.
By automating the collection of specific configuration information across the Enterprise, it is relatively easy for Customers, who self-serve, and Dell Technical Support Engineers to reduce the time needed to evaluate and analyze a system therefore reducing time to resolve and minimizing the cost of unplanned downtime.

With a complete snapshot of multiple devices in an Enterprise configuration Dell’s serviceability tools can enable other offers such as ProSupport Plus (Maintenance Services and SupportAssist Intelligence Engine (SAIE) Reporting), Proactive Maintenance, SupportAssist, Dell Service Partner (DSP) and Consulting Services.

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